Senior Packaging Engineer


Position Description

General Description of Duties:

Provide and direct packaging consulting service for ABF Freight customers. Design specifications, performance testing, distribution of packing/material, and handling solutions for product damages experienced in route. Enhance shipper/carrier relationship through specialized customer service, and provide internal operational support by making the freight we haul more compatible with our system requirements.

Essential Job Duties/Responsibilities:

Job duties include, but are not limited to the following:
  • Monitor and identify high claims cost accounts, and determine means of minimizing damage, maximizing handling efficiency and remaining sensitive to cost implications
  • Direct, advise, and instruct terminal personnel and shippers on the best methods of packaging and material handling
  • Research, prepare and provide pertinent account profile data in relation to damage claims history and trends
  • Assist Claim Prevention Managers in cost containment by working with individual accounts to reduce overall claims cost
  • Travel to terminals and customers' manufacturing locations to assist in packaging/material handling development
  • Discuss damage problems with personnel and customers and develop needed corrective action plan for problem resolution
  • Make needed recommendations with CAD/CAM diagrams, charts, or written documentation and continue to monitor progress of the account and implemented changes
  • Maintain a positive attitude in a highly intense environment
  • Work in a team setting to accomplish department goals
  • Other duties, as assigned

  • Bachelor of Science in Packaging Engineering, required
  • Experience in manufacturing, warehousing, and transport processes, preferred
  • Knowledge of material sciences and design and costing capability
  • Knowledge of Bill of Lading Contract, NMFC, CFR 49, UN Packaging standards
  • Ability to derive suggestions and recommendations that will allow for successful integration of specific commodities into our system
  • Interpersonal and motivational skills
  • Available to travel, as needed
  • Must be detail oriented and enjoy a fast paced, multi-tasking, customer service minded environment
  • Must have excellent verbal and written communications and organizational skills
  • Must display sense of urgency, ability to work under pressure, with attention to detail

Questions about this position? Email us at!

If you require accommodation in the application process, please contact or call us at (479) 785-8717. An Equal Opportunity Employer M/F/Vet/Disability.

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